Order processing, reconciliation, reporting, inventory checks — most of it is deterministic. We build the custom system that handles that layer, and you own the code from day one.
That's the linear-cost trap. The work driving most ops hiring is deterministic — order routing, reconciliation, reporting, inventory checks. Deterministic work has a fixed build cost and zero marginal cost. Headcount has a $70k marginal cost, every year, forever.
Most brands under $20M can't answer three questions: margin by SKU, hours per order, cost per fulfillment path. Not because they're careless — because the data lives in five systems that don't talk to each other. You can't decide what to automate until you can see what's expensive.
Your team isn't the problem. The problem is that a large share of what they do is mechanical. Once a system handles that, what happens next is your call — more capacity, higher-value work, or simply not hiring the next person. We build the system. The decision stays yours.
Four steps. Every one of them ends with something you keep.
One page built from your public catalog data. What your operation generates in manual work, how much of it is mechanical, and where your current team hits a ceiling on volume. No call, nothing needed from you.
We pick one automation from the Map and put it live in your business inside a week. Running on your real data, not a demo.
Custom admin panel · order-to-fulfillment automation · real-time inventory and margin dashboards · unified attribution across Shopify, Meta and Klaviyo · product-level P&L · team training · full documentation. What you paid for the Proof Build is credited against it.
Maintenance, optimisation, and new features as you grow. Everything that didn't fit the first six weeks goes on a roadmap, and each month closes one item. System down more than 4 business hours? That month is free.
A single number would be dishonest: a two-person ops team cannot produce the same annualised figure as a five-person one. The threshold is agreed in writing before anything is built, along with the method for measuring it.
| Ops team | Annualised operational cost the system handles |
|---|---|
| 2 people | $40,000 |
| 3 people | $60,000 |
| 4 people | $80,000 |
| 5 or more | $100,000 |
Want the price and the threshold for your own numbers? That takes a conversation, not a form.
Book a discovery call →I spent a year building operational infrastructure for a Canadian furniture brand. Eight disconnected tools became one connected system. The order-to-fulfillment pipeline ran without anyone re-keying it. Carl finally had a dashboard that showed him what was driving revenue.
“We came in with a messy tech stack, unclear attribution, and too much manual work in our daily ops. Herman rebuilt the foundation. We can now scale with confidence because the system underneath actually works.”
Carl Heinrichs · Founder, Quagga Designs
Written publicly under his own name —
LinkedIn recommendation ·
Google review
Every figure above is Carl's own, published under his name. Nothing here is a projection, and nothing here claims the work saved the business — it didn't.
“What sets Herman apart is that he thinks like a business owner, not just a marketer or a developer. He understood what Quagga actually needed — not just what looked good on a report.”
If ads are what you actually need right now, we're the wrong call — and I'll tell you that on the first conversation rather than six weeks in.
No, and the offer doesn't depend on it. We build the system that handles the mechanical layer. What you do with the freed capacity is your decision — grow without hiring, move people onto higher-value work, or reduce hours over time. The guarantee is measured in hours the system now handles, not in people who left.
One engagement, described above in full, including the fact that the brand later closed. No case studies beyond that, no logos, no numbers from clients I can't name. That's why Step 1 exists: one automation live in your business in seven days, refunded if it isn't, and the code is yours either way. You don't have to take my word for anything.
The Map costs nothing and needs nothing from you — start there and judge the work.
Hours removed from your team, multiplied by their fully-loaded hourly cost. We record a baseline in week one — a real week of self-measurement, not a guess — and both of us sign it. Ninety days after launch we measure the same processes again. Revenue growth, faster shipping and "it feels easier" are excluded: real, but not measurable without argument.
If volume moves more than 25% either way, the baseline is adjusted proportionally. That protects you from paying for growth you created, and protects the build from being judged against a quarter that collapsed.
You do, from day one — code, data, documentation, integrations, in your own GitHub organisation and your own password manager. It keeps working whether you continue with us or not. Most agencies rent you access and keep you dependent; that model protected exactly nothing when Quagga stopped paying, because Carl couldn't maintain what he didn't own.
Six weeks is the commitment; four is the internal target. Nothing gets built until you sign off on the blueprint at the end of week two, and anything outside that blueprint is a change request priced separately. Unlimited scope is how a six-week build becomes sixteen and everyone loses.
Roughly fifteen hours across six weeks, scheduled in advance, hour by hour. The Proof Build needs about one hour from you. Everything else is on us.
Fixed price, quoted on the call — not a range that shifts depending on how your website looks. Two brands with similar operations get the same number, and I'd rather tell you that than guess at your budget from the outside.
What I can say now: the Map is free, the Proof Build is a small fixed fee that refunds if it doesn't go live, and the full build is a one-time price with an optional monthly after it. No lock-in, no percentage of anything.
Herman Yehoian, based in Wrocław, Poland, working with brands in the US, Canada, the UK and Australia. I'm nineteen. That's a fair thing to weigh — which is why the entry point is one week long, refunds if it doesn't go live, and leaves you the code regardless. Judge the build, not the biography.
One page, built from what's public on your site — order volume, where the queue backs up, and the point where your current setup starts needing another person. Yours whether we ever speak or not.
Or write — herman@agitsystems.com
The Map has no call attached. Ask for one only if you want one.
